Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

I bought my pool from secard 12 years ago and it was time for a new liner, i called Greg the guy who sold me ghe pool and he came out and gave me an esfimate to replace the liner and ghe pool light, the crew showed up and started working and then i get a call from Greg telling me that the light he already included in tbe quote was going to be an additional $800 to $1000 to install plus would require destroying a portion of my deck or i could just not replace the broken light. I asked him go have his boss or his legal department call me, im still waiting for that call

I didn't like: Delays to install, Warranty false advertising, Poor quality, Are not honoring written contract.

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