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Placed order to have pool liner replaced on 3/14/12. pool liner installed on 5/3/12. (Friday) Over the 35 days stated in contract from Secard. Contractor came out on 5/7/12 to complete pool liner. (Monday) Contractor would not accept personal check (we were not told...
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Anonymous
Buyer Beware 2 times

I am having almost exactly the same issue. We had an opossum get into our pool and tear the heck out of the corner, not fixable. We decided to have it replaced. I was leary...

Anonymous
Frustrated

I have had my pool for about 7 years and will be replacing the liner for a second time. Total three liners...first liner separated from top channel on deep end of pool after 2...

#317066
Reply to reviews
As the Operations Manager for a company that has been in business since 1958, it is my duty to ensure that we are providing high quality products and excellent customer service. It is upsetting to me as Operations Manager and to Secard Pools to have unsatisfied...
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Anonymous
Anonymous

I would love to know if Bob is still around with Secard. My husband and I have an issue I hope he may be able to help with as the national sales manager has blown us off & is ...

Anonymous
Jacqui

I strongly suggest that you contact Bob directly. Don't talk to anyone else there. He means it when he says he wants to keep his customers happy. I talked to him about the ...

#266683
Reply to reviews
I had similar problems as all of the other complaints with my Secard Islander. Who ever thought of wood and water together is in my opinion an ***. They measured our liner way too small and it tore after 2 years. Of course there were dents everywhere before we even...
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Anonymous
Peter

Do you waork for Aquapride pools ? It\'s too obvious you make AD for that company.

Anonymous
Anonymous

Doea Aquapride also do pool instalation ?

#253354
Reply to reviews
Have dealt with Secard for many years when it come down to pumps, pool decks and supplies. Some people are never happy they have great staff who know what they are talking about and will not steer you in the wrong direction at least this is true at the Montclair...
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#252405
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I have been a customer of Secard for more than 20 years. I buy above ground pool liners because I can't afford inground. They used to make a good liner that lasted for about ten years. The last liner I bought lasted two years. They refused to honor the warranty...
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Anonymous
Fredd

I am in the market for a pool and was about to get an Islander pool. Luckily, I searched for reviews and found this. I guess I will look for a different company.

Anonymous
Mike Johnson

I had the same experience with a liner and I was told it was \"user error\". However when I had a former employee install a new liner he told me the old liner was cut too sho...

#252239
Reply to reviews
The steps of the ladder for the Islander pool are very shallow and high off the bottom of the pool. My two-year old grandaughter slipped off the top step and slid down between the ladder and the pool wall. Fortunately, I caught her before her face hit the water. I was...
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Anonymous
Bernadette

I have had a Secard pool for more than 15 years, replaced the liner twice, but it has been awesome summers... The only thing that I regret now is that I should have added the ...

Anonymous
aaa

OMG! you people are scaring me, I just signed to have an Islander pool installed, God help me not to go through all this problems. :? :sigh This means I have to be on the l...

#246803
Reply to reviews
Secard Pools do not deliver as promised nor do they stand behind their products or workmanship. Never buy from these crooks. Poor experience. Spa took 5 mos to deliver after being promised 2 mos. Equipment never worked properly nor did they even try to resolve my...
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Anonymous
Anonymous

I have not done business with Pico Rivera office or know that manager... Just beware as I wouldn't do any business with Secard at all

Anonymous
aaa

I'm dealing with Pico Rivera Seacard, has anyone dealt with them and if you have what is your opinion of Greg Budinko (manager) I'm being terrified by your comments now and do...

#230297
Reply to reviews
2004 we purchased the secard islander 8 foot. today the liner is torn at the seem and there is giant craters in the sand bottom they placed below the liner.. there is giant roots growing through the liner as well, they refuse to repair the liner and said they would...
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Anonymous
Anonymous

I will tell you one thing that if you have a Secard pool installed watch them every step. They don't have a clue what's going on from one person to the next and make sure to ...

Anonymous
mb

we had similar issues and hired an attorney. Pump was too small for a 20x40 pool, no ledge and we asked for one. Vinyl leaking and had to replace liner after only one year. ...

#200115
Reply to reviews
this company sell's expired supply's and does give you your money back. i bought some test strips that were TWO YEARS over due and still didn't get my money back. DO NOT BUY FROM THIS COMPANY THEY WILL TAKE YOUR MONEY AND GIVE YOU POOR SERVICE.wwwwwwwwwwwwwwwwww. www...
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Jean, Nevada
#190104
Reply to reviews
Secard Pools Secard puddles, By Frank Randazzo It was a long time ago when I started building pools for Secard pools customers, I must have built at least 400 of them in the years that I was living down there in the concrete jungle known as >>> Southern...
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#172366
Reply to reviews